Advancing Credit Unions Through Leadership Development
The credit union industry requires strong leadership. CUES partners with credit unions to help current and future leaders grow, develop, and succeed at the highest level.
Top 5 Reasons to Join CUES
Now’s the best time to join CUES—here's why:
- Save Big. Early access to your benefits gives you more bang for your buck—the earlier you join, the more time you’ll have to get a jump start on your 2025 professional goals.
- Improve Your Credit Union's Performance. Grow your credit union and gain a return on your most important asset, your people!
- Grow Your Career. A CUES Membership means easy access to continuing education and resources to help you do your job better.
- Find Your Crew. Learn and develop through a vast network of your peers.
- Keep Up on Industry Insights. Stay abreast of pertinent issues that affect the industry.
Top 5 Reasons to Join CUES
Now’s the best time to join CUES—here's why:
Find Your Crew.
Learn and develop through a vast network of your peers.
Grow Your Career.
A CUES Membership means easy access to continuing education and resources to help you do your job better
Keep Up on Industry Insights.
Stay abreast of pertinent issues that affect the industry.
Improve Your CU's Performance.
Grow your credit union and gain a return on your most important asset, your people!
Save Big.
Early access to your benefits gives you more bang for your buck—the earlier you join, the more time you’ll have to get a jump start on your 2025 goals.
Top 5 Reasons to Join CUES
Now’s the best time to join CUES—here's why:
Save Big.
Early access to your benefits gives you more bang for your buck—the earlier you join, the more time you’ll have to get a jump start on your 2025 professional goals.
Improve Your CU's Performance
Grow your credit union and gain a return on your most important asset, your people!
Grow Your Career.
A CUES Membership means easy access to continuing education and resources to help you do your job better.
Find Your Crew.
Learn and develop through a vast network of your peers.
Keep Up on Industry Insights.
Stay abreast of pertinent issues that affect the industry.
CUES is for Small Credit Unions Too!
Lower Pricing for CUs Under $149 Million in Assets.
Working at a smaller credit union means having multiple responsibilities and wearing many hats—CUES is here for you.
We make it easy to access quality professional development all in one place and that fits your schedule.
An Unlimited or Unlimited+ group membership means everyone at your credit union can benefit from:
- Harvard ManageMentor — 40+ online leadership development courses from the experts at Harvard Business Review.
- CUES Learning Portal — Easily expand your skillset in any soft skill or leadership topic you can imagine with the newly upgraded CUES Learning Portal, where you’ll find access to top-notch courses and engaging Learning Journeys.
- Online education for board members through CUES Director Education Center.
- CUES Virtual Classroom — Highly interactive online training.
- Our online networking community, CUESNet™, where members connect and share ideas and documents and learn from each other.
Our top tier Unlimited+ group membership also includes:
- CUES Compensation Survey Results — Access results of the annual CUES Executive Compensation Survey and CUES Employee Salary Survey.
- Governance+ — Premium, in-depth education for all your board members, online.
- Org Development Discovery Session — Coming in 2025! Address your organization's top challenges in a personalized two-hour session with expert CUES consultants, receiving tailored recommendations and actionable feedback for lasting impact.
- Board Discovery Session — Coming in 2025! Equip your board with expert-led sessions to uncover critical needs and gain strategic insights for improved decision-making governance.
CUES Benefits
CUES has three membership levels: Individual, Unlimited, and Unlimited+. Explore the benefits of each below.
Individual Membership Benefits
Available to credit union staff or directors.
Reporting Dashboard
Coming in 2025! Easily track your learning progress and elevate your professional development in the streamlined, AI-powered myCUES Dashboard.
CUESNet – New Enhanced Platform!
Coming in 2025! CUESNet is now more accessible and engaging than ever. Enjoy a fresh design, mobile app, and member spotlights. This online networking tool is dedicated to helping you easily connect and share with other CUES members.
Easily access and download credit union policy and procedure documents shared by fellow members, and contribute your own for others to use in the member community library. Members – access CUESNet in the "Key Benefits" section of your myCUES Dashboard.
CUES Learning Portal
Easily expand your skillset in any soft skill or leadership topic you can imagine with CUES Learning Portal, where you’ll find access to top-notch courses and engaging Learning Journeys. Learn more about CUES Learning Portal.
CUES Virtual Classroom
The closest thing to in-person learning, online! Participants can talk and interact with peers and experts, problem-solve, and build relationships, right from their desk. This is the perfect tool for staff with a limited professional development budget, and a great way to offer learning to up-and-coming employees. View upcoming courses.
CUES Director Education Center
New courses coming in 2025! Increase your competency on critical board topics with continually updated, interactive director education courses. Members, access through your myCUES Dashboard. Learn more about CUES Director Education Center.
CUES State of Credit Union Training and Development Report
This whitepaper reports on high-level findings from the CUES Talent Development Survey, and offers four primary action steps to help credit unions overcome the most critical talent development challenges identified in this research. CUES Members can download the report from the "Exclusive Member Resources" tab in their myCUES Dashboard. Non-members, learn more about the report.
Guide to Effective Mentorship
Build strong, effective mentor relationships, and find tips on ways to find a good match in a mentor with the practical tools found in this guide. CUES Members can download the guide from the "Exclusive Member Resources" tab in their myCUES Dashboard. Non-members, learn more about this guide.
CUES Guide to Effective Board Mentorship
This guide offers actionable tips, strategies, and resources on building a highly effective board-level mentoring program for fostering growth and driving positive change. CUES Members can download the guide from the “Exclusive Member Resources” tab in their myCUES Dashboard. Non-members, learn more now.
Welcome to Credit Union Leadership Guide
Welcome to Credit Union Leadership is a guide for executives who are new to the credit union industry. Use this resource to help you embark on your new career. CUES Members can download the guide from the “Exclusive Member Resources” tab in their myCUES Dashboard. Non-members, learn more now.
CUES Councils
Learn directly from industry experts while connecting with peers at these in-person regional networking events. Plus, you can attend at the special member price! Learn more now.
Webinar Series
Meet your talent development needs anywhere, anytime with live or recorded educational webinars, offering hot topic presentations led by industry experts. Learn more about CUES webinars.
Unlimited Membership Benefits
One group rate covers all credit union staff and directors. Includes Individual Membership benefits (above), PLUS:
Live Quarterly Facilitated Harvard ManageMentor Courses
Coming in 2025! Boost your team’s leadership and management skills with quarterly Harvard ManageMentor courses, combining e-learning and live facilitation for practical, expert-driven development. These specialized courses combine proven leadership practices with relatable content and tools.
Live Quarterly Board Learning Sessions
Coming in 2025! Enhance your board’s effectiveness with quarterly sessions that combine e-learning and live facilitation, providing tailored insights and actionable feedback from governance experts.
Succession Planning Guide
Coming in 2025! Prepare your credit union for the future with our Succession Planning Guide, designed for all sizes and regions to build strong leadership pipelines and ensure smooth transitions.
Harvard ManageMentor
Making a presentation, creating a budget, negotiating a contract—you face challenges like these every day. CUES has partnered with Harvard ManageMentor®, an online resource program which includes more than 40 topics addressing these critical management issues and more. Each online topic includes the practical advice and tools you need to succeed. Members–access through your myCUES Dashboard. Non-members, learn more now.
CUES Leadership Development Guide
Build your future leadership pipeline by learning how to easily ID the skills you need in high potential future leaders. Then, discover how to help them to realize their own potential. CUES Members can download the guide from the “Exclusive Member Resources” tab in their myCUES Dashboard. Non-members, learn more now.
Director Onboarding Tool Kit
A must for new board members! This guide explains a board member’s roles and responsibilities, covers credit union philosophy, and discusses board best practices. CUES Members can download the Tool Kit from the “Exclusive Member Resources” tab in their myCUES Dashboard. Non-members, learn more now.
Unlimited+ Membership Benefits
One group rate covers all credit union staff and directors. Includes Individual Membership and Unlimited Membership benefits (above), PLUS:
Org Development Discovery Session
Coming in 2025! Address your organization's top challenges in a personalized two-hour session with expert CUES consultants, receiving tailored recommendations and actionable feedback for lasting impact.
Board Discovery Session
Coming in 2025! Equip your board with expert-led, two-hour sessions to uncover critical needs and gain strategic insights for improved decision-making and governance.
Governance+
Easily deliver premium, in-depth education to all of your directors with CUES’ board-excellence benefit, Governance+. These pre-designed, multi-step, digital learning journeys provide exclusive, deep director competency training featuring timely, relevant content from subject matter experts. These courses consist of training videos, articles, whitepapers, and more. Members–access through your myCUES Dashboard. Non-members, learn more now.
Compensation Surveys*
Attract and retain well-qualified staff at every level when you benchmark your organization’s compensation against others based on asset size, region, and membership size. You’ll have access to both executive and non-executive positions thanks to CUES Executive Compensation Survey and CUES Employee Salary Survey. Learn more now.
*Surveys not applicable to Canadian Credit Unions